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Dynamic Network Performance and Optimum Network Security.

ADNS Education provides highly effective and secure IT networks to schools and trusts. 

We treat your network as our network and we protect your data as our data. We deliver more than you would expect from your IT department, while ensuring excellent customer service at all times. Our Service Level Agreement provides unlimited and uncapped IT support and we will be onsite when you need us.

ADNS Education believe effective planning is the key to managing your IT network and budget. We will complete annual reviews that then deliver a bespoke IT plan for you. 

Our Promise

 

 

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Offer a service you can rely on
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Respond to your enquiries promptly and efficiently
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See it from your point of view, we don’t assume that we know best so we make decisions with you in mind
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Ensure our services are accessible and easy to use
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Be polite, professional and committed to helping you at all times
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Keep to appointment times
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Treat everyone fairly and equally, with dignity and respect
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Communicate clearly without the use of jargon
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Be helpful and responsive to your needs
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Listen to your feedback and act upon it, trying to continuously improve the service to you
96%

Of customers retained since ADNS was established.

4.5

Is the average customer rating, for completed service tickets, out of 5. 

91%

Of all service tickets are resolved remotely, reducing the time your issue affects you